Workshops
Saying No Clearly and Kindly at Work
For line managers and employees to effectively communicate and support your team. Using the power of judgement to prioritise successfully and find alternative solutions to pressing deadlines.
In this workshop, delegates will:
- Identify the work situations and relationships in which they find it most difficult to say “No” and the barriers that stop them
- Learn how to overcome these barriers and use 5 basic steps for saying “No” with confidence and ease, so that they can focus their attention to successfully achieve their outcomes
- Discover how to use the Eisenhower Matrix to prioritise tasks, enabling them to be clear on what they need to say “No” to, and when they need to say it
- Develop their communication style to say “No” with empathy and kindness.
- Clearly communicate the reasons for their “No” and offer realistic alternative solutions, engendering trust and cooperation in their team
- Establish ways to fully utilise available resources and delegate efficiently
- Identify the ways they will put into practice what they have learned
Workshop duration: two hours or half day.
Testimonials:
“I loved this session with Nicola, she helped me with an issue I’ve had for years of not being able to say that little word: “No”. She showed me how to take the power away from it and how I can feel comfortable saying it. Thank you Nicola” Tony, UK
“Nicola shared such rich and valuable information. I walked away with insight on how to say no that was immediately applicable” Ryan, Minneapolis, USA
“This workshop was life changing for me… I realised how much of an impact not saying No has had on my life, and so grateful to learn how to look after myself and change it with a healthy and kind No” Anastasia, Taunton, UK
Q1 prices start at £845. Click the button below to request a quote.
Excellent! Nicola provided an insightful bespoke workshop
Excellent! Nicola provided an insightful bespoke workshop for our professional community and is a very personable facilitator who helped create a bond between participants to enhance our network. We had great feedback from participants, who felt they had a new set of tools to apply to day to day situations. On a personal level it
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Excellent! Nicola provided an insightful bespoke workshop for our professional community and is a very personable facilitator who helped create a bond between participants to enhance our network. We had great feedback from participants, who felt they had a new set of tools to apply to day to day situations. On a personal level it taught me about traits in myself that I can now apply to my leadership. A thoroughly enjoyable collaboration and I would recommend Nicola without hesitation to support staff professional development.
Read more “Excellent! Nicola provided an insightful bespoke workshop”
Priscilla Haselhurst, Chief Executive
and Women in Flood and Coastal Erosion Committe Member, UK
Nicola expertly guided us… a perfect blend of theory and application
Nicola recently ran a Spotlight Session on ‘Nervous System Basics for Self-Care and Business Success for our Trainer Talk members. Nicola expertly guided us through the intricacies of the autonomic nervous system, offering practical insights on how our survival states impact our personal and professional lives. Her session was a perfect blend of theory and
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Nicola recently ran a Spotlight Session on ‘Nervous System Basics for Self-Care and Business Success for our Trainer Talk members. Nicola expertly guided us through the intricacies of the autonomic nervous system, offering practical insights on how our survival states impact our personal and professional lives. Her session was a perfect blend of theory and application. We delved into the polyvagal theory, creating personalised nervous system maps for enhanced self-awareness. Nicola then shared invaluable techniques for nervous system regulation which can help with self-care and increased productivity. Her session was both interesting and enjoyable. Her approach to setting nervous system-friendly goals gave everyone a new perspective on achieving business objectives with greater ease. If you’re looking to enhance your understanding of stress management, self-care, and business performance through the lens of neuroscience, I highly recommend connecting with Nicola.
Read more “Nicola expertly guided us… a perfect blend of theory and application”
Sharon Gaskin, Founder - The Trainers Training Company
I highly recommend Nicola and her work
The training and support that Nicola has provided has been of great service to many students who have attended her courses…in feedback students reported that the skills they learned enabled them to deal much more effectively with the challenges they face in their interactions with others, reducing their stress considerably. I highly recommend Nicola and
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The training and support that Nicola has provided has been of great service to many students who have attended her courses…in feedback students reported that the skills they learned enabled them to deal much more effectively with the challenges they face in their interactions with others, reducing their stress considerably. I highly recommend Nicola and her work
Cindy Dring, Health Promotion Coordinator
National University of Ireland, Galway
A breakthrough workshop
Through Nicola’s expert guidance and facilitation skills, her deep compassion, expertise and embodiment of the principles being modelled, I noticed how I started to rapidly embody the wisdom as we went along. The practice exercises were really useful and by the end of the workshop I was even able to say NO clearly and politely
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Through Nicola’s expert guidance and facilitation skills, her deep compassion, expertise and embodiment of the principles being modelled, I noticed how I started to rapidly embody the wisdom as we went along. The practice exercises were really useful and by the end of the workshop I was even able to say NO clearly and politely and model the learning in the moment…. I would unreservedly recommend Nicola to anyone who wants to become more assertive or work on and heal their interpersonal boundaries whether it be personal, intimate or professional.
David Stone, Somserset, UK
Workshop Participant
An encouraging and nurturing facilitator
Nicola comes with a wealth of experience, knowledge, passion and enthusiasm… She is an encouraging and nurturing facilitator who created a safe container where all participants were open to sharing their thoughts and experiences… Nicola encourages you to look at things from different angles in order to start to change many unhelpful learned behaviours and
…
Nicola comes with a wealth of experience, knowledge, passion and enthusiasm… She is an encouraging and nurturing facilitator who created a safe container where all participants were open to sharing their thoughts and experiences… Nicola encourages you to look at things from different angles in order to start to change many unhelpful learned behaviours and thoughts. I found the session incredibly useful with hints, tips, exercises and different ways to start to incorporate real change into your life!
Shaun Meehan, London, UK
Workshop Participant
